Harkin Fireplace FAQs Donegal Ireland
Fireplace FAQs Donegal Ireland
A walk around our showroom or a look through our online catalogue is a must for anyone thinking of refurbishing your house or replacing fireplaces. With a wide range of wood, marble, limestone, quartz, cast iron inlays and more! We are sure to have whatever you are looking for whether it be contemporary or a traditional style.
Can I have any combination of insert, surround and hearth?
Every fire surround in our catalogue will fit with every granite or cast iron fire insert – for advice on this you can give us a call. The medium large hearth fits every fireplace, but there are other sizes of hearth available. Don’t hesitate to contact us if you have any queries.
Are the fireplaces suitable for both solid fuel and gas fires?
All of our fireplaces are suitable for both solid fuel and gas. If a gas fire is to be fitted then it must be installed a registered Gas installer, the grate will need to be removed, the fire bolted to the floor and the damper flap should be removed or permanently fixed open.
Do the fireplaces come with fitting instructions, and can I fit them myself?
There are no instructions supplied with your fireplace as there are a number of ways to fit a fireplace. We strongly recommend that you employ a professional to fit your fireplace.
Do I need to purchase anything separately for my new fireplace?
Once you have fitted the insert, surround, hearth your new fireplace is fully functional. The only item that we do not supply is the ash pan tray for under the grate should you choose to burn solid fuel. They are available and can be suppliers in our store.
What type of hearths are available?
Hearths are available in a wide verity of materials and colors, depending on the style of fireplace you choose. If you require any advice please get in touch on 074 91 41109.
What happens if my fireplace is damaged on arrival?
Please contact us within 24hrs of receipt of goods, this enables us to inform our carriers or suppliers of the situation and will enable us to rectify the situation.
What happens if I don't like the fireplace or it doesn't fit when it arrives?
If an item is not suitable for any reason then we are happy to provide a full refund and collect the item for you. However, you will liable for the full delivery cost and carriage cost to return the item back to us. It is therefore very important that you measure your space carefully (see dimensions listed on the website), and are confident that you have made the right choice prior to ordering.
My fireplace appears to have small areas of rust on the exterior, is this permanent?
Please contact us within 24hrs of receipt of goods, this enables us to inform our carriers or suppliers of the situation and will enable us to rectify the situation.